Privacy Policy

Orrique makes a fragrance journaling app. This policy explains what data the app and our help center handle, why, and your rights over it.

Last updated: 15 June 2026

The easiest way to reach us is the in-app support (Settings, then Help and Support) or the contact form. You can also email support [at] orrique.com.

The short version

• Your fragrance journal stays on your device and, if you turn on sync, in your own private iCloud account. We cannot see it.
• When you contact support, your name, email, and message are encrypted on your device so only Orrique support can read them.
• We do not sell your data, show ads, or use third-party advertising or analytics trackers.

Your journal data

The fragrances, diary entries, photos, notes, and settings you create live on your device. If you turn on iCloud sync, they are stored in your own private iCloud database, controlled by your Apple Account. We have no access to your private journal. Deleting an item in the app, or deleting the app, removes it.

Support requests

When you contact support, we collect your name, email, and message to answer you.

• In the app (signed in to iCloud): your name, email, and every message are encrypted on your device before they are sent, so only Orrique support can read them. They are stored in Apple’s CloudKit. Replies come back inside the app.
• On the help center (without iCloud): your name, email, and message are encrypted in your browser to Orrique’s support key, relayed through our help-center host (Cloudflare), which cannot read their contents, and stored in Apple’s CloudKit. We reply by email from our support address.

Alongside a request we also store, unencrypted, some non-sensitive details to help us triage: the request’s status and dates, your app version, device OS, language, the help page you came from, and a random per-install identifier. These are not used to identify you beyond handling your request.

Lawful basis (GDPR): handling your request (a contract, and our legitimate interest in providing support).

Retention: we keep a support conversation until your request is resolved and then delete it within 30 days, and in any case within one year. You can delete a conversation yourself in the app at any time.

Orrique Pro

Orrique Pro is sold through the App Store. Apple handles payment; we receive only whether your subscription is active, never your payment details.

Optional features you turn on

Some features ask your permission and use data only with it: local weather on a diary entry (your location), logging how a scent makes you feel (Apple Health “State of Mind”), and attaching bottle photos (your photo library). You can turn these off in Settings or the system permission controls. If you choose to contribute to community data (such as crowd performance ratings), those contributions are pseudonymous and contain no personal identifiers.

Who processes your data

• Apple handles iCloud and CloudKit (storage and sync), the App Store (subscriptions), and iCloud Mail (our support address).
• Cloudflare hosts our help center and relays encrypted support submissions; it cannot read message contents.

We do not share your data with anyone else, and we do not sell it.

Your rights

Depending on where you live (including the EU and UK under GDPR, and California under CCPA), you can access your data, correct it, delete it, restrict or object to processing, get a portable copy, and withdraw consent. In the app you can view, export, and delete your support conversations directly. For anything else, contact us through the app or the help center and we will respond. You may also complain to your local data protection authority.

Security

Support content is encrypted on your device and readable only by Orrique support. Your journal, when synced, is protected by your Apple Account. No system is perfectly secure, but we design to minimize what is collected and who can read it.

Children

Orrique is not directed to children under 16, and we do not knowingly collect their data.

International transfers

Apple and Cloudflare operate globally; your data may be processed in other countries, protected by the encryption and safeguards described above.

Changes

We will update this page when our practices change and revise the date above.

To get in touch, use the in-app support, the contact form, or email support [at] orrique.com.